From the channel that takes you behind the door
What really happens to the body. What the price list leaves out. What you are allowed to refuse. And exactly what to say, before you sign anything.
Yes, I want the manuallarge-print pages. Instant PDF download. Made to read on your phone tonight.

Most families sit down with a funeral director within a day of the death. They are tired, grieving and short on time, and in a single meeting they agree to thousands of dollars of goods and services, usually without knowing what they were allowed to ask.
Nobody planned it that way. But the way funerals are sold rewards speed and packages: a full arrangement and a signature, before a family has had a quiet hour to think it through.
The manual
This is the complete guide to what happens after someone dies in America, from start to finish: the first hours, the body, embalming, the price list, caskets and vaults, cremation, burial, the cemetery, body donation, the service, planning ahead, paying for it, the paperwork, special cases and the family.
Every one of the 64 chapters follows the same pattern, so you can open it anywhere and find your way.
Real pages from the real manual, set in large print on purpose so it reads easily on a phone.
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The math
The median basic services fee in 2023. It's on the bill before you've chosen anything else.
NFDA 2023 General Price List StudyThe median price of embalming in 2023, a procedure that is rarely required by law.
NFDA 2023 General Price List Studyfuneral homes got FTC warning letters after undercover calls to more than 250 of them.
Federal Trade Commission, January 2024of funeral price lists checked in one survey left out the simplest cremation option.
Funeral Consumers Alliance & Consumer Federation of America, 2016Federal law already gives every family the right to an itemized price list, in person or over the phone. Most never ask for one. A single call, made with the right questions, puts the decisions back in your hands. This manual gives you those questions.
What's inside
All 50 states and DC: whether a family may act without a funeral director, who regulates funeral homes, and where to order death certificates.
Your funeral wishes, a three-home price comparison, an arrangement meeting checklist, the first 72 hours, a document locator and a call log.
90 words the funeral home uses, in plain English, plus the laws, regulations and official guides behind every chapter, so you can check any fact yourself.
Reader results
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About the presenter
Ivy is the face of our YouTube channel about funeral homes and what happens after death: the prep room, the crematory, the price list and the questions families wish they had asked. Behind her is a small team that researches every topic, reads the federal rules and state laws, and checks every number against an official source.
"Almost nobody walks into a funeral home knowing what they're allowed to ask. That isn't their fault, and it's fixable. This manual is everything we'd want a friend to read the night before those calls."
On YouTube, Ivy shows what funeral homes and crematories rarely explain to families. Watch the channel →
Get the manual
If the manual doesn't help you face the hardest week of your family's life with more confidence, ask for a refund within 7 days of purchase and you'll get your money back.
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Questions
More than large-print pages, organized into 64 chapters across 16 sections, plus a state-by-state guide, six printable worksheets, a glossary and the sources for every chapter.
Yes. If the manual isn't useful to you, ask for a refund within 7 days of purchase and you get your money back.
No. It's a PDF you download right after checkout. The type is large on purpose, so it reads comfortably on a phone, and you can print any chapter or worksheet at home.
No. Start with Chapter 1 (the first hour), Chapter 4 (choosing the funeral home), Chapter 13 (the price list) and Chapter 61 (who has the right to decide). Every chapter ends with what to ask and what to say, so you can use it on the phone today.
Because the best time to learn this is before the phone rings. Section XII (Pre-Planning) and the worksheets help you write down your wishes and name who decides, so your family doesn't have to guess.
Free articles cover one topic at a time, and many are written by businesses that sell funeral services. This manual covers every step in one place, in order, with word-for-word lines for each situation and the source behind every fact.
Yes. The state-by-state guide covers all 50 states and the District of Columbia, and the chapters point out where state law makes a difference. Rules change, so the guide also tells you which office to confirm with.
No. It's general education, checked against the laws, regulations and official guides listed in each chapter. For a decision that matters, confirm it with your state funeral board or an attorney.
No. Most people in this work are honest and caring. The book is about knowing your rights, so you never have to find out which kind you're dealing with.
Ivy is the presenter of our YouTube channel about funeral homes and what happens after death. The research behind the channel and this manual is done by our team, and every fact is sourced at the end of its chapter.
You're covered by the 7-day money-back guarantee. See the refund policy. Questions go to .
When it does, you'll have a few hours to make decisions that cost thousands of dollars and are hard to undo. Read this first.
Read it before the phone rings
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